Tipo de empleo: Full-time, Permanent

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Contenido de trabajo

Crawley, West Sussex Further Information
Job Type

Salary: Competitive
Hours: Full Time
Location:Crawley, VHQ
Contract: Permanent
Closing Date: Sunday 13th March 2022

Many of our people at Virgin Atlantic work flexibly, including different core hours or remote working. Please talk to us at your application or interview stage about your preferred ways of working. We can’t promise to give you exactly what you want, but we are happy to explore what’s possible for the role.

In a nutshell

Reporting to the Manager – Cabin Insights and Performance this role is responsible for designing, producing, and analysing data for the entire Cabin team. You will provide insights on all critical Cabin team measures, inclusive of Voice of Customer, Performance Management and Operational Cabin metrics.

Day to Day

  • Provide analytical insights that drive performance
  • Supporting the Cabin Team with the day-to-day data driven tasks
  • Build and create insightful Power BI datasets and dashboards
  • Develop automated dashboards that solve and explore performance related drivers
  • Work with various stakeholders to agree delivery roadmaps and prioritization
  • Turn large numbers of ad-hoc requests and queries from the business into defined packages of work
  • Provide regular updates to the Manager – Cabin Insights and Performance on trends and themes in performance KPI’s
  • Suggest and design new KPIs to drive performance

About you

  • Ideally you will be able to share a clear understanding of airline and travel company operations
  • It would be beneficial if you have previous experience in working with analytical systems such as Power Bi and Excel
  • You will have experience of building self-service data platforms
  • You may have come from a BI Analyst, Data Analyst or Business Intelligence Analyst role.
  • You will be a skilled communicator with a strong understanding of company metrics and business questions
  • You will be highly numerate with strong analytical skills

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Be yourself - our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

You’ll be assessed against our values for a selection of your interview process, learn more about them here: Our Values

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Plazo: 30-03-2024

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