Human Resources Manager

Office Shoes

Ver: 138

Día de actualización: 14-02-2024

Ubicación: London

Categoría: Recursos humanos


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Contenido de trabajo

Job Description

As the HR Manager your main accountability will be providing outstanding people support to colleagues within our retail function, across UK by partnering closely with the HR Manager based in Scotland, Retail Operations Department, Area Managers, Store Management as well other key stakeholders within the HR department and other departments within Head Office. The role is a combination of HR generalist activities and providing professional HR support to build people capability through policy and processes, talent development, hands on training and culture building initiatives. You will be comfortable challenging, coaching and advising management, you will have excellent influencing and interpersonal skills. You will be highly organised, recognise the potential that this role can offer and enjoy a challenge. You will be accountable for employees across stores in the UK excluding Scotland.

What we are looking for

• Experience within a fast-paced multi-site retail environment • English and Math’s GCSE • CIPD or equivalent education advantageous • Strong HR generalist experience necessary, particularly in Employee Relations. • Experience in writing and delivering training to a wide audience to address the needs of the business • Comprehensive working knowledge of employment law and ability to provide practical interpretations of legal compliance in order to mitigate risk. • Experience in writing and/or contributing to the creation or amendment of policies, contract of employment, procedures manuals and employee handbooks. • HR Systems experience in managing system and also in the creation and preparation of reports on behalf of the HR department. • Highly organised and able to prioritise a busy workload • Ability to influence and communicate to all levels • Ability to work at a strategic and hands on level • Project Management • Ability to work on own initiative • Ability to work under pressure and meet deadlines • Methodical and logical approach • High attention to detail • Friendly and approachable manner • Hands-on approach and ability to work as part of a team • Attention to detail and conscientious attitude. • Must be motivated and efficient. • Dynamic individual with a practical approach to HR • Passion for service and high standards • A logical approach to problem solving • Focus and drive to achieve targets and results • Excellent coaching and morale building skills • Excellent leadership, communication and motivational skills are all absolutely essential • PC skills E.g., Word, Excel

What we are offering you

• Provide advice and guidance to Retail Management in dealing with all people matters including: Disciplinary, Grievance, Redundancy, Performance, Attendance, Training etc. • Provide coaching to Managers • Working with the business to ensure we land change effectively through strong project and communication plans and understanding the people impacts • Attendance management, including short-term illness, long-term illness and unauthorised absence, providing advice on process, policy and best practice to management ensuring that each case is managed in line with business • Performance management (all levels), including ad-hoc situations along with ensuring that the appraisal system is implemented and that standards are consistent across the company. • Ensuring end to end management of ER cases to mitigate risks of litigation, ensuring that all relevant processes are adhered to, documentation is accurate, and advice provided is in line with policy and best practice • Working with the HR Manager based in Kilmarnock in ensuring that all policies and procedures are legally compliant and up to date, keeping up to speed with all legislative changes and bringing forth recommendations to the business • Working with HR Manager based in Kilmarnock to ensure that all documents, processes, practices, and correspondence issued by the HR department is legally compliant within the operating area/country, accurate and consistent. • Develop training content and work with key stake holders in creating and delivering modules that meet current business needs • Ensure that all activities and advice provided is aligned with the company’s business philosophy and values • Monitoring and managing employee turnover data for retail, analysing data to provide sound recommendations to the business based on trends • Line Managing and developing HR Assistant ensuring that performance standards are managed and met and career development is mapped out • Provide feedback to Senior HR Manager on retail activity and working together in harmonising processes across the business to improve productivity and engagement • Regularly visit stores, particularly focus stores requiring support • Supporting Senior HR Manager with note taking, investigations etc. at Head Office • Running reports from WFM for retail and actioning updates where required • Supporting the payroll department in ensuring that legislative matters are adhered to at store level • Talent Mapping – working with Area Managers to identify high potential employees and developing a succession plan for future talent within each area • Supporting with the successful implementation, coordination, and monitoring of the apprenticeship scheme for retail employees • Identify, develop and implement people initiatives to improve employee productivity, well being and engagement
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Plazo: 30-03-2024

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