Service Advisor

Perfect Placement UK Ltd

Ver: 100

Día de actualización: 07-02-2024

Ubicación: Aldershot South East

Categoría: Mecánica / Técnica


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County: Hampshire

Town/City: Aldershot

Sector: Service Department, Car Dealership

Salary: £30000 - £40000 per annum

Job ref: 129582

Service Advisor Required in Aldershot, Hampshire

Salary: £25,000 - £30,000 Basic DOE with uncapped commission with a realistic OTE of £40,000+ per annum
Hours: Monday - Friday 8am - 6pm with 1 hour lunch + 1 in 3 Saturday mornings

We are currently working with a well-established Automotive Dealership Group covering over 30 sites and representing some the UK’s most sought after automotive brands.

They are seeking an Experienced Service Advisor to join their expanding Automotive Aftersales team within their Car Dealership. They are seeking a Service Advisor who has at least 2 years experience within a Main Dealership, or similar environment or even somebody with no experience but with good customer service and social skills , to join and support the work of their Service Department. This is a crucial role to the success of the business, as such, the rewards and career progression they offer set them apart from other Dealerships in their local area.

Some of the Perks within this Service Advisor Role are as follows:
  • 23 Days annual leave plus bank holidays - increasing with length of service
  • Discounted Car Leasing / Benefit scheme
  • Discounted Parts, Service or mechanical work
  • Career progression; with over 30 dealerships within the South of England; training, promotion and progression opportunities offered internally within group!
  • Working for a family run car dealership group - be treated like a human not a number
  • Manufacturer and dealer group training - our client would love to hear from aspiring Customer Service professionals who have not been given the opportunity to train for industry recognised customer service qualification
This is an exciting opportunity for a Service Advisor to join a company that is committed to ensuring their staff enjoy their working day. They reward highly and put their employees at the forefront of all they do.

Within this Service Advisor role your typical duties will include:
  • Managing the repair of vehicles in a timely manner and to brand standards
  • Delivery of first class customer experience
  • Achieving Manufacturer Customer Satisfaction targets
  • Responsible for multi-channel communications with customers in progress
  • Upsell and authority for additional work identified
  • RSA & 1 Link Management
  • Collection and Delivery Control
  • Delayed work updates and Parts ordering
  • Full preparation for vehicle check out
  • Complaint Resolution
  • Inbound call handling & call back management
We would love to hear from Automotive Service Advisors, be that those fresh to the trade or those who have started their progression journey to Service Advisor at a recognised Main Dealer. What’s important to our client is the ability and want to provide exceptional customer service skills whilst being proactive while working in the Aftersales department.

If you would like more information about this Service Advisor Vacancy or you would like to find out about other Automotive jobs in Aldershot or North Hampshire please contact Tom Wharton at Perfect Placement today! He helps people find new automotive jobs.

We are the UK’s leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.

Tom Wharton

Senior Recruitment Executive
01252 413814
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Plazo: 23-03-2024

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